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Consumer
Free, independent and confidential consumer advice. Discover how to make the most of your money and how to keep your personal information safe online.
General Consumer Help and Advice
BBC Watchdog - consumer advice and reports.
Consumer Choices - includes an advice section and comparison calculators to help you choose energy, savings and mortgages.
Consumer Direct - help and advice for consumers.
Consumer Focus - the voice of the consumer that works to secure a fair deal on their behalf.
European Commission - guide to your rights as an online consumer, covering topics such as shopping, downloading and privacy.
Instruction Manuals Online - Extensive collection of instruction manuals, user guides and operating directions for household and consumer goods sold in the UK.
Office of Fair Trading - includes a consumer help section which provides invaluable advice and contacts.
Online Conversion - includes length, temperature, speed, weight and currency.
Trading Standards - Government guide to consumer protection.
Which? Online - consumer reports available to download at Idea Store Whitechapel.
Yell.com KnowHow - articles written by experts on how to find the service you require
Company Contact Information
Kompass - search for products and services.
Comparison Websites
All About You - Good Housekeeping Institute tried and tested products and services.
Credit Card Comparison Online - Provides resources and market comparison of credit cards in the UK. Aims to provide a guide to choosing and using credit cards, with industry news, FAQs and feature guides, as well as offering product comparison tables.
Price Runner - price comparisons and detailed product information.
Review Centre - consumer reviews and price comparisons on a wide range of products and services.
Test Freaks - product information and reviews from over 60 countries and several thousand sources. Search or browse by product for prices and reviews.
Data Protection
The Bereavement Register - a free service that helps put a stop to direct mail sent to people who have died.
Identity Theft - what is identity theft and how to protect yourself.
Information Commissioner's Office - information and rights concerning personal information and data protection.
Mail Preference Service - choose not to receive unsolicited mail.
Telephone Preference Service - register your preference not to receive unsolicited sales and marketing telephone calls.
How to Complain
British and Irish Ombudsmen Association - directory of ombudsmen and other complaint - handling bodies.
How to Complain - free independent site that helps you to complain effectively and gives you information on your rights.
Money
Age UK - avoiding scams and staying safe.
Bank of Enland - Information about the Bank, monetary policy, financial markets, banking and bank notes, and access to monetary and financial statistics.
Consumer Financial Education Body - parents guide to money.
Consumers and Cards - a free and impartial guide to choosing a credit card and using a credit card.
Credit Action - advice from the national money education charity.
Currency Converter
Financial Ombudsman - the official independent expert in settling complaints between consumers and businesses providing financial services.
Financial Services Authority - consumer information.
Find - directory for UK financial websites and information on financial products.
H M Revenue and Customs - information about income tax, benefits and pensions.
Measuring Wealth - a service for calculating relative worth over time.
Moneyfacts - make informed decisions about your personal finance .
Money Advice Service - free impartial money advice and information. Helpline 0300 500 5000.
Money Saving Expert - aims to save you money in areas including shopping, utility bills, banking, savings, travel, insurance and mortgages.
The Pension Ombudsman - investigates complaints about how pension schemes are run.
The Pension Service - understanding the basic state pension.
The Pension Advisory Service - free independent information and guidance on pensions.
Rate - exchange rates, savings rates, borrowing rates and tax rates.
Shelter - Shelter- housing and debt advice. Call the Shelter helpline 0808 800 4444 8am-8pm Monday-Friday, and 8am-5pm Saturday-Sunday, or go online for advice and information
Surviving the credit crunch - advice and help tips for dealing with your financial worries
VoucherCodes - money saving website with printable vouchers
Voucher Seeker - search for voucher codes and discount vouchers for online shops
Online Security
Bank Safe Online - comprehensive information about online banking scams.
Fraud Watch International - information about internet and email fraud.
Millersmiles - extensive and up-to-date information about phishing and identity theft email scams.
Shopping
Kelkoo - shopping search engine that lets you compare products based on price, brand, delivery costs, shop and product features.
Google Products - shopping search engine that includes price ranges and comparisons, shop and product ratings and reviews.
