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Reference & Information Enquiries
Reference & Information Service
Reference & Information enquiries can be made in person at:
Help Desk
3rd Floor
Idea Store Whitechapel
321 Whitechapel Road E1 1BU.
Telephone enquiries on 020 7364 1738
Email: ideastore@towerhamlets.gov.uk
Online Enquiry Form
If you have an enquiry or if you would like to make a suggestion, or let us know what you think of our website complete our Online Enquiry Form
Local Studies & Archives
Local history and archives general enqiries can be made in person at:
Bancroft Library
277 Bancroft Road
E1 4DQ
Telephone enquiries on Local History 020 7364 1290
Telephone enquiries on Archives 020 7364 1289
Enquiries by Fax to 020 7364 1292
Email: localhistory@towerhamlets.gov.uk
Local Studies & Archives cannot undertake detailed genealogical research on behalf of enquirers
Lifelong Learning Enquiries
Lifelong Learning Information, Advice & Guidance 020 7364 5665
Email: info.lls@towerhamlets.gov.uk
Live Question & Answer Service
People’s Network Enquire offers a free, live 24 hour question and answer service. You will be instantly connected to someone who is trained to help you find the answers to any questions you have. Libraries in England staff the service Monday – Friday 9am- 5pm, and international libraries cover other times.
Enquire Service
Your Local Idea Store or Library
Idea Store and Library Staff welcome your questions, comments and suggestions in person, by telephone or email.
Council Services
General information and enquiries regarding Council services
