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How to Enrol

Enrolment for September courses will be open from 23 August

You can enrol online and make payment by credit or debit card at Login (, or in person at any of our stores, during opening hours.

You can also call 020 7364 5665. Lines are open 10am – 4.30pm Monday to Friday.  This line is strictly for enrolling, not queries or requesting general information.  Please go to FAQs  Idea Store - Frequently Asked Questions for assistance with queries.

Please note if you are not a pensioner, we cannot facilitate telephone enrolments for concessionary learners, as we need to receive visual proof of concessionary documentary evidence.  Pensioners can enrol over the telephone.

How to Enrol Online

To enrol online, using our Course Search page, click on the search for courses here button.  This will take you to our enrolment system. There you can search for various courses.  You will need to register to create an account. If you are paying a concession you must provide your evidence, by uploading it to the system. If you enrol on a course that is fully booked you will be automatically added to the waiting list.
Visit the Course Search

What do I need to supply when I enrol?

If you are claiming a concession fee, you will need to enrol online and upload an up-to-date proof of your benefit or other status Idea Store - Concessionary Fees and supply photographic ID, such as a passport.

If you are a returning learner who uploaded your evidence in the previous term, you are not required to upload evidence again.

Confirmation of enrolment

All our courses are filled on a ‘first come, first served’ basis. You are advised to enrol as early as possible to
avoid disappointment. All learners who enrol on a course will receive a receipt from Idea Store Learning together with an enrolment confirmation.

Course Information

Course information is provided on the Idea Store curriculum pages, or an outline is viewable for each course in the online enrolment course details screen.
If you want to join an ESOL class (English for Speakers of Other Languages) you will need to have a one-to-one interview with an ESOL specialist who will find the right course for you.
If you require any other course information please go to our Frequently Asked Questions page you will find answers there. 

ESOL, English and Maths Courses

Before enrolling on an ESOL, English or Maths course, you will need to have an assessment. For more information about this and to add your name to one of our enquiry lists, please see our ESOL, English and Maths page

Learner Support and Assisted Learning

If you have declared a learning difficulty, disability or support need whilst enrolling and you require support/assistance in class or to complete your course, please discuss your needs with your tutor at the first lesson.  
If you are studying in an online group, then you can arrange a one to one online discussion with your tutor, after the session, or by email.

Health Screening Questionnaires

If you are enrolling on a fitness or dance course you will be required to complete a health questionnaire.  When enrolling online you will find the electronic form at the end of the process.  Please note it is compulsory to complete this form only once for the academic year.


PC Access

Public computers that can be used by Idea Store members for free can be found in all the Idea Stores and libraries. Computers must be booked in advance.  Free WiFi access is available at all locations.
If you'd like to use a public PC, you can phone during opening hours and book a 1 hour session to use a computer at an Idea Store.
•    Idea Store Bow 020 7364 0237
•    Idea Store Canary Wharf 020 7364 0234
•    Idea Store Chrisp Street 020 7364 0238
•    Idea Store Whitechapel 020 7364 0236
•    Cubitt Town Library 020 7987 3152

Learning Resources

Study and Learn at Home offers Idea Store members free access to a wide range of resources, including eBooks, audiobooks, journals, magazines, dictionaries, and encyclopaedias.