Membership is free
Just join here
If you want to take out physical books, put holds/reserves on items for click and collect, then you will need an actual Idea Store membership card. You will have to visit an Idea Store for this so please phone the Idea Store first. They will advise you on how you can pick up your card.
Idea Store Bow 020 7364 0237
Idea Store Canary Wharf 020 7364 0234
Idea Store Chrisp Street 020 7364 0238
Idea Store Whitechapel 020 7364 0236
With you Idea Store card you can order books in advance using our CLICK AND COLLECT service. Choose a book on our online catalogue and we'll email to let you know when it’s ready to collect.
Alternately, you can phone an Idea Store during opening hours (phone numbers above) to reserve items for collection.
View the Idea Store Rules and Regulations [PDF]
Your personal details are required for the creation of a library account. This information is held on a common database shared by The Libraries Consortium [TLC] authority members. It is password protected and only accessible to Idea Store and TLC staff.. Details of all completed transactions i.e. items borrowed and returned, are kept within the system for two years and details of non-completed transactions i.e. items borrowed and not returned are kept for six years.
You can sign-in to our online catalogue to view the last 18 months of your borrowing history.
We collect and use depersonalised details, which do not identify you as a named individual for statistical analysis of our services, such as Idea Store Online usage and the number and type of library items borrowed. This allows us to review and provide better services.
When you register for a library account:
• We will need to collect your email address. This is so that we can send you pre-overdue, overdue and reservation notifications;
• You can choose to opt-in or opt-out to receive marketing emails that alert our members to new services and Idea Store courses that may be of interest. You can opt-out of receiving marketing communications at any time by using the ‘Unsubscribe’ link at the bottom of the marketing emails.
24 hour service
Use this website or our app to use your own Idea Store 24 hours a day. With the app you can download films, music, books, magazines and newspapers directly onto your device for free.
If you need to contact us about anything please email Ideastore@towerhamlets.gov.uk and we’ll get back to you as soon as we can.