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idea store whitechapel

Idea Store Whitechapel

Spring Bank Holiday Opening Hours

All Idea Stores and Libraries in Tower Hamlets will be closed on Monday 27 May.

Normal opening hours will resume from Tuesday 28 May.

Opening hours

Normal opening hours in operation.

Standard opening hours
Monday9am – 9pm
Tuesday9am – 9pm
Wednesday9am – 9pm
Thursday9am – 9pm
Friday9am – 6pm
Saturday9am – 5pm
Sunday11am – 3pm
member of staff at Idea Store Whitechapel

Digi-Com Clinic

Confused by digital healthcare? Need help using the NHS app? Join our digital experts to discuss any queries relating to digital healthcare.

Thursdays, 10am - 4pm

digi com clinic

Children's Activities and Events

Story Time

Rhymes, stories and fun for babies and children up to 5 years old, plus time to choose your favourite books! Story Time takes place at all Idea Stores and Libraries

Monday to Saturday, 10.30 - 11am

Homework Club

Come and use our computers, desk space and information resources to help you get your homework finished. Our staff will be on hand to point you to resources to help. We use Britannica Online, as well as other online and printed resources. Some sessions will also have Homework Club volunteers to help you if you get stuck.

Mondays and Fridays, 4:00 - 5:30pm

Art Club

This weekly themed art club lets your creative side come alive!

Using paints, glue, glitter and lots of other items you can create something beautiful. Maybe a celebration card or a painting of winter or spring or just something crazy that you just want others to see!

Saturdays 3pm

Adult Activities and Events

Prime Time

Have an enjoyable and relaxing time, meet new and familiar friends, chat and enjoy a cup of tea.

Mondays 10 - 11.45am

Mayor Surgery

With Mayor Luthfur Rahman. To book an appointment please call 020 7364 4000 or email:

Mondays, 6 - 9pm

Get Online - Go Digital

Need help using your smart device or want to brush up on your IT skills? Come along to our weekly workshop and learn at your own pace.

Wednesdays, 2.15 - 3.45pm

Digi-Com Clinic

Confused by digital healthcare? Need help using the NHS app? Join our digital experts to discuss any queries relating to digital healthcare.

Book an appointment 

Thursdays, 10am - 4pm

PopLaw Free Legal Advice Clinic

PopLaw lawyers provide free legal advice covering many areas of law, for example on matters relating to debt, housing, employment, consumer and welfare benefits. We do not provide advice on family, criminal or immigration law.

Clinics are drop-in so an appointment is not required.
In addition, PopLaw provide a remote service by email and by telephone. To request assistance place contact:

Telephone: 07920 288 269 (Monday to Friday)

Every second Tuesday, 6.15pm to 8.15pm on these dates:

2024 - January: 16th, 30th February: 13th, 27th March: 12th, 26th April: 9th, 23rf May: 7th, 21st June: 4th, 18th July: 2nd, 16th, 30th. August: 13th, 27th. September: 10th, 24th. October: 8th, 22nd. November: 5th, 19th. December: 3rd, 17th.

Free period products from Flow Happy

Idea Stores are working in partnership with Flow Happy to help tackle period poverty in Tower Hamlets.

Free sanitary items are available at this Idea Store for anyone who would benefit from using them. Look out for the Flow Happy cabinet in store.

We also appreciate any donations of period products towards the scheme.

  • 64% of girls aged 14-21 have missed school because of their periods
  • 46% of those who struggled to afford products kept sanitary pads or tampons on for longer than recommended or used toilet paper – This creates a risk of infection not to mention shame and embarrassment.
  • 75% said they had prioritised spending money on food – No one should be facing that choice.
flow happy logo

How to find us

321 Whitechapel RoadGreater LondonLondonE1 1BU

The store is situated in front of Sainsbury's. If you are coming from Whitechapel station, the Idea Store is on your left.

Disabled access

Idea Store Whitechapel is fully accessible.

Helping hand

Helping rough sleepers

We are working with a range of partners and community groups to ensure rough sleepers are given appropriate support and offered a route off the streets.

We understand that residents want to help homeless people with donations. If you would like to provide support, please donate to charities such as

  • Providence Row
  • Shelter
  • Centrepoint
  • Crisis.

To help someone sleeping rough, visit the Streetlink website.

book display