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hand holding a sim card

National Databank

Free mobile data, texts and minutes

Idea Stores are helping residents stay connected and access vital services through the National Databank scheme. In collaboration with the Good Things Foundation, we are supplying free SIM cards pre-loaded with mobile data, talk minutes and texts to anyone struggling with the rising cost of living.

To be eligible to receive free data and minutes, you must: 

  • Be over 18 years old
  • Be from a low-income household
  • You must sign up to or be an existing member of the Idea Store

and qualify in one or several of the following statements:   

  • have no access or insufficient access to the internet at home
  • and/or have no or insufficient access to the internet when away from the home 
  • and/or cannot afford your existing monthly contract or top up
hand holding sim card pack

What you'll need to bring

Unemployed and in receipt of one of the following benefits:

  • Universal Credit (including means tested benefits such as Housing Benefit, Council Tax Reduction, Carers Allowance)
  • Job Seekers Allowance
  • Employment Support Allowance
  • Income Support
  • State pension

Proof of benefit:

  • a recent benefit award letter dated within the last 3 months or;
  • a bank statement dated within the last 3 months that shows receipt of benefit payment, (if the award letter is more than 3 months old or can’t be provided)

Low income - employed on a low wage:

  • Earning less than the London Living Wage of £11.95 per hour. If working full time (37.5 hours per week) earning a gross annual salary of £23,202.50 or less.

Proof of income:

  • Payslips (dated within last 3 months) or;
  • bank statements showing salary 


How do I access this service?

Go along to one of the following Idea Stores only during the specified days and times, a member of staff will be able to provide you with a SIM card/voucher.

Idea Store Chrisp Street

  • Tuesdays, 2:15 - 3:45pm
  • Thursdays, 2.00 - 3.00pm
  • Fridays, 11am - 12noon

Idea Store Whitechapel

  • Mondays, 2 - 3pm
  • Wednesdays, 2:15 - 3:45pm
  • Fridays, 11am - 12noon