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Becoming confident in Digital Skills part 1 & 2 (Entry 2)

Course Title: Becoming confident in Digital Skills part 1 & 2 (Entry 2)

Want to feel more confident using a computer, tablet or phone? This course helps you improve your digital skills for everyday life, learning, and work. You’ll practise useful tasks like creating documents, searching online, and using digital tools safely and confidently.

Part 1 - 22.5 hour course (over 9 classes)

Part 1 focuses on developing confidence in using common apps and tools like Microsoft Word, internet browsers and email. 

Objectives:

  • Edit and format a one-page letter, so I can request an appointment or support in a clear, professional way.
  • Send an email with one attachment, so I can email a scanned photo of my ID to enrol on a new course.
  • Organise my inbox with folders and delete junk, so I don’t miss important messages.
  • Search using helpful keywords and bookmark a page, so I can quickly find council or NHS information again.

Part 2 - 22.5 hour course (over 9 classes)

Part 2 introduces more independent digital tasks like online form filling, e-safety and security, and use of Office 365 collaborative and AI tools to support writing, planning and solving problems.

Objectives:

  • Create a simple two-column table, so I can list monthly bills and amounts for budgeting.
  • Update my device and use stronger passwords/2-step check, so I reduce the risk of scams.
  • Use collaborative tools in Google or Office 365 apps to create an event for the community, including a poster and schedule.
  • Complete an online sign-up or application form and upload a file, so I can register for a community course, or apply for a voluntary position.

Entry requirements:

You should have completed a beginner course (such as First Steps or Digital Skills for ESOL) or have some basic confidence using a computer or phone. You should be able to type a short sentence and follow instructions in English at Entry 3 or above.

Equipment required :

Some sessions may take place online. You will be notified in advance if a session is due to take place online. You may join these sessions using any personal device or computer - wifi is also available in the Idea Stores. If you do not have a device available, there may be support available for a loan device.

What courses can I go on to:

  • Digital Skills for Work: Becoming Confident Using Microsoft Office (Entry 3–Level 1)
  • Essential Digital Skills Entry 3 (Gateway qualification)
  • ESOL Entry 3 or Level 1 English (depending on level)
  • Creative or community-based digital courses

What examination is there:

There is no examination for this course. You will agree learning goals with your tutor which you must achieve by the end of the course.

How will I know I am making progress:

At the start of the course, your tutor will talk with you about which of your digital skills you need to practise most and help you create an individual learning plan. Throughout the course, you will have a tutorial meeting to discuss your strengths, areas for improvement, and any problems you may have. You will keep a folder with your work, which will help you review your learning outside of class. Your tutor will give you regular feedback on your class work and homework to help you improve. To make progress, you need to attend all your classes and do work outside of class.

Other info:

One of our aims is to help you make progress in work or future studies. We also want to help you participate in your communities and become an active citizen. In our classes, you will develop important skills that employers value and that will help you in everyday life. Here’s what you will learn:

Communication Skills: You will learn to speak and write more clearly and confidently. This includes practising conversations for work, writing emails, and filling out forms.

Decision-Making: You will learn how to make good choices by evaluating different options and thinking critically about situations.

Teamwork: You will learn how to work well with others.

Problem-Solving: You will develop the ability to identify problems and find effective solutions, useful in both work and daily life.

Time Management: You will practice managing your time effectively, including setting goals and meeting deadlines.

By improving these skills, you will increase your chances of finding a job, advancing in your career, and becoming an active member of your community.

Extra support

We can help you if you tell us you have a learning difficulty, disability or other support needs. Please tell us when you enrol or in your first class.