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Tablet Lending Service

Idea Store Service is piloting a tablet computer lending service over the next six months. Residents of Tower Hamlets who are digitally excluded can borrow one of a limited number of tablet computers from Idea Store Whitechapel for up to 12 weeks in order to get online and improve their digital skills.

Please note: the tablet lending pilot has recently reached maximum capacity. We are continuing to collect expressions of interest in case the pilot is extended, but please note that anyone registering their interest from now on is unlikely to be invited to borrow a tablet as part of the initial pilot stage.

To be eligible for our Tablet Lending service, you must: 

  • Be a Tower Hamlets resident
  • Be over 18 years old
  • Be from a low-income household
  • Have no access or insufficient access to a device, other than a smart phone
  • You must sign up to or be an existing member of the Idea Store

You will be asked to provide proof of eligibility.

man holding tablet

What you'll need to bring:

Unemployed and in receipt of one of the following benefits:

  • Universal Credit (including means tested benefits such as Housing Benefit, Council Tax Reduction, Carers Allowance)
  • Job Seekers Allowance
  • Employment Support Allowance
  • Income Support
  • State pension

Proof of benefit:

  • a recent benefit award letter dated within the last 3 months or;
  • a bank statement dated within the last 3 months that shows receipt of benefit payment, (if the award letter is more than 3 months old or can’t be provided)

Low income - employed on a low wage:

  • Earning less than the London Living Wage of £11.95 per hour. If working full time (37.5 hours per week) earning a gross annual salary of £23,202.50 or less.

Proof of income:

  • Payslips (dated within last 3 months) or;
  • bank statements showing salary

Please complete the form below to register your interest in borrowing a device. A member of staff will get in touch with you to discuss the next steps when the scheme goes live.


If you have any questions...

Please speak to a member of staff at our Get Online – Go Digital drop-in sessions:

Wednesdays, 2.15 - 3.45pm
Idea Store Whitechapel